General Automotive Clerk

AUR30116 Certificate III in Automotive Administration

The Certificate III in Automotive Administration is designed to prepare new employees or recognises and develops existing workers who are performing general administration and paperwork tasks in an automotive retail, service or repair business.

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With this qualification you can perform administration-related tasks in the automotive retail, service or repair industry, the job role is referred to as an office administrator – vehicle service centre, a service receptionist or office manager, depending on the job role.

The Certificate III in Automotive Administration qualification is made up of 18 units.

Core: 10 Units
Elective: 8 Units

Unit Code & Name
Core/ Elective
AURAAA001 Work in an automotive administration role
Core
AURACA101 Respond to customer needs and enquiries in an automotive workplace
Core
AURACA103 Build customer relations in an automotive workplace
Core
AURAEA002 Follow environmental and sustainability best practice in an automotive workplace
Core
AURAFA103 Communicate effectively in an automotive workplace
Core
AURAKA001 Use information technology systems
Core
AURAKA002 Adapt work processes to new technologies in an automotive workplace
Core
AURAMA004 Maintain business image in an automotive workplace
Core
AURAQA003 Maintain quality processes in an automotive workplace
Core
AURASA102 Follow safe working practices in an automotive workplace
Core
AURAFA004 Resolve routine problems in an automotive workplace
Elective
AURSAA001 Process customer complaints in an automotive workplace
Elective
AURSCA005 Sell automotive products and services
Elective
AURSCA006 Promote automotive products and services
Elective
AURSCA011 Conduct online transactions in an automotive workplace
Elective
AURSLA001 Comply with legal requirements when selling automotive products and services
Elective
AURSCA101 Select and supply automotive parts and products
Elective
TLIA2012 Pick and process orders
Elective

There are no formal entry requirements for this qualification. However, at MECHANIST, we assess a potential leaners’ capability through our Pre-Training Review process which includes an assessment of your Language Literacy and Numeracy skills.

There are no limitations to entry based on age, gender, social or educational background. However, as the course requires physical activity, students should be aware that they will need to be physically capable of completing the course activities, such as being able to stand for long periods of time.

Enquire Now for specific entry requirements depending upon your circumstances.

Further training pathways from this qualification include Certificate IV in Automotive Electrical Technology or other relevant qualifications.

At Mechanist, we offer our qualification Non-apprenticeship.

On Campus (Non-Apprenticeship) delivery enables you to gain a full qualification. Learners will be required to attend structured Workshop Sessions at MECHANIST Campus. A Learner can choose to engage either full-time or part-time to complete the course in this delivery mode.

This course is also offered under the Victorian Government Funded Skills First Program.

Government Subsidised
Full Fee
South Australia
Queensland
Resources Fee
N/A
N/A
N/A
Tuition Fee
N/A
N/A
N/A
Total Fee
N/A
N/A
$5,040

It’s helpful to make a list of any training or study you’ve done or are doing now (even if it’s not finished), including:

  • qualification level (for example, Certificate II, Degree)
  • whether it was government-subsidised
  • when you started.

Do this before you start the Eligibility Checker.

Eligibility Check & Register
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